How Our Legal Terms Apply to You
These terms set out the rules that apply when you open an account, deposit funds or request a payout through any wallet we support — including DANA, OVO and GoPay. By using the platform, you confirm that you meet the eligibility requirements for your region and
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that access is permitted under local law where you are located. We do not extend service to regions where local law does not permit it, and we rely on you to verify your own eligibility before opening an account. Our legal conditions also cover how disputes
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are handled, what actions can lead to account suspension and how we communicate policy changes to you. When a policy update affects your account conditions, we notify you through the email address or contact detail registered to your account — so keeping that detail current matters.
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If you have connected a wallet such as OVO or GoPay to your account, those connections fall under both our wallet-use policy and the terms of that payment provider. We resolve transaction queries through our support channel first; escalation paths are described in the contact section
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below. Players in Medan can reach our support team using the same channel as every other region — there is no regional split in how legal queries are handled.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.