What We Collect and Why We Collect It
When you open an account with us, we collect the details you submit — name, contact address, and the wallet identifiers you link for DANA, OVO, or GoPay transactions. We also log device type, session activity, and IP address to protect your account from unauthorised access.
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Payment-related data, such as a GoPay or OVO transaction reference, is retained only as long as it takes to verify the transfer and reconcile your account balance. We do not sell your personal data to third parties. Browsing data collected via cookies helps us understand which
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parts of the account area you use most — the wallet top-up flow, support contact page, or session history — so we can improve those paths. Where local law in Indonesia requires us to retain certain records for a defined period, we follow that obligation and
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inform you of any mandatory retention window relevant to your account. If you are in Bandung or anywhere else in Indonesia, the same data handling standards apply to your account regardless of which e-wallet you use. Data is processed only for account operation, fraud prevention, and
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statutory compliance, and never repurposed for unrelated marketing without your clear consent.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.